Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return, if we have first discussed your return and was approved by us.

You, the customer, must pay return shipping.  To calculate about how much return shipping will cost, In most cases this amount will be the same you were charged for shipping when making your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at averagehippieco@gmail.com. Or simply use the "Contact Us" page on this website.  If your return is accepted. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at averagehippieco@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be given STORE CREDIT. We do not refund unless the item was sent broken.